#29 - Five steps to sending an account to collections
We hope that our patients never stiff us with an unpaid balance, however it can happen, and it is important that your practice has a system for identifying your collection accounts. In your Dentrix software there are four steps that I recommend you complete for every account that you send to collection. Yes, I do recommend that you use a reputable collection agency when you have unpaid account balances.
Schedule a call with Dayna to learn how to optimize your Dentrix software: https://letsmeet.io/daynajohnsondbanovonee/discovery-call-with-dayna
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